Fundamentals of HR Management, 8e (Noe)
Chapter 2 Trends
in Human Resource Management
1) The members of Generation X are characterized by their
comfort with the latest technology, and the need to be noticed, respected, and
involved.
2) Individuals who arrive in the United States without
meeting the legal requirements for immigration or asylum are referred to as
undocumented immigrants.
3) A large gap exists between the social system and the
technical system in high-performance work systems.
4) Skilled knowledge workers generally do not have job
opportunities in a slow economy.
5) Successful organizations treat all their workers as
knowledge workers.
6) The use of employee empowerment has shifted the
recruiting focus away from general cognitive and interpersonal skills toward
technical skills.
7) Virtual teams rely on communications technology such as
videoconferences, e-mail, and cell phones to keep in touch and coordinate
activities.
8) Traditional management thinking treated human resource
management primarily as a means to support a company's strategy.
9) When two companies merge, HRM plays an important role
that includes preparing employees to resolve conflicts.
10) InTime Corp., a major watch manufacturer, purchases
Antec Inc., a smaller company that makes watch bands. Following this purchase,
the watch band operations are performed by the Antec Division of InTime Corp.
This scenario is an example of an acquisition.
11) When two firms in one industry join together to hold a
greater share of the industry, it represents a consolidation.
12) Total quality management is intended to bring about a
continuous process of quality improvement.
13) Total quality management proposes that every employee
in the organization receive training in quality.
14) Early retirement programs are one of the most effective
approaches to downsizing.
15) A Chicago-based company shifts its warehouses and
operations to a low-rent area that is 50 miles away. This is an example of
offshoring.
16) Rajat, an Indian citizen, works for an automobile
company in India. Currently, he is in the United States to work on a project at
the company's office in Pittsburgh, Pennsylvania. In this scenario, Rajat is
regarded as an expatriate.
17) The processing and transmission of digitized human
resource information is called electronic human resource management.
18) Under the new type of psychological contract,
organizations expect employees to contribute time, effort, skills, abilities,
and loyalty in return for job security and opportunities for promotion within
the organization.
19) Employees' job security has increased as a result of
the new psychological contract.
20) Parkers Appliances wants to improve the quality of and
lower the costs in its service department. A strategy being considered involves
directing technicians on exactly how to complete service calls, which should
improve customer service in addition to lowering labor costs. In addition, the
technicians will work under a contract so the company doesn't have to pay the
employer's share of Social Security for those workers. Is this a possible
strategy for Parkers Appliances to employ?
